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Parent Post: The bad guy is YOU. Why we can't have nice things.
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In Reply To
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saarnok
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4/15/2026, 3:15:17 AM
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I definitely appreciate the perspective, but it lacks a certain depth. For instance: Why was Maytag's best quality washers and dryers attained roughly 1990 or so? Same for Whirlpool that eventually took them over. There's more than half a century of companies fairly reliably improving TCO for consumers with presumably just as greedy owners as we have now. Try to imagine that most of the major players in the US congress cared about this degradation. Can you imagine them not forming committees and issuing subpoenas to have corporate owners answer for this phenomenon? The answer is obviously "no", which indicates this degradation is more likely a feature rather than a bug. I don't really have a feel for how old you are, but are you aware that people are using washing machines over thirty years old that have never needed exorbitant repairs. Here's a matter to consider in the mix. When we had a boomer economy, companies didn't need to worry about future customers because there was a genuine growing population that would buy their goods. Family brand loyalty would be EXTREMELY important in that scenario. They built the best quality possible because it was advertising to the children of their previous customers. But, as fertility falls, another strategy needs to be employed. You don't need to sell to the kids of previous owners because there aren't any. Now, you need to sell to the same customer, over and over again. And, oddly enough, they've done pretty good at it.
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